Customer complaints form

You can use this form to make a complaint. For example, if you think that we have failed to follow our own processes, or you feel we have not treated you in a professional manner. You can also attach a PDF to this form.

*Required field

Your general details

First name

Middle name

Last name*

Date of birth

Passport number

Nationality on passport

Contact phone number

Preferred method of contact

Email
Mail

Email address*

New Zealand Business Number

You can search for the right NZBN online at: www.nzbn.govt.nz

Business Name

Your postal address

Street address or P.O. box number*

Suburb

City*

State/Province

Country*

Zip/Postal Code

Your INZ details

INZ Client number (if known)

INZ Application number (if known)

Expression of Interest (EOI) number (if known)

Your complaint

The complaint is about

Details of complaint (no more than 3000 characters)*

Attach supporting documents if any (only in pdf format and maximum file size of 5MB)

Others affected

Does your complaint affect others (for example family members)?

Please provide their details below:

First name

Last name

INZ Client number (if known)

Relationship to complainant

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* Selecting the tick box indicates you have understood and accepted the terms and conditions

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Information updated on 2016/07/22 14:16:26.426931 GMT+12

Customer complaints form

Thanks

Sorry

Your general details

Your postal address

Your INZ details

Your complaint

Others affected

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